FAQ

If you have a question that is not answered here, please email us at info@thedeliciouser.com.

Rack of Lamb with Deer Camp Seasoned Salt

Rack of Lamb with Deer Camp Seasoned Salt

  • What is your return policy?

    • Customer satisfaction is our number one priority. If you are unhappy with your purchase, please contact us at info@thedeliciouser.com and we will do our best to make it right.

  • How are your products packaged?

    • We offer three different packaging options to fit your needs: 4 oz glass jars, refill spice pouch, and large (2 refill) spice pouch. We package our products in dishwasher-safe glass jars and encourage you to reuse them. We also offer resealable spice pouches to refill jars and empty dishwasher-safe glass jars.

  • What shipping materials do you use?

    • Our packaging materials are eco-friendly and are designed to be reused or recyclable. We care about the environment so we reuse shipping materials whenever possible. 

  • Can I pickup my order from your store in Madison, WI?

    • Yes. All of our products are blended and packaged in Madison, WI. If you would like to pickup your order in person, you can select the store pickup option at check out.

  • How long do spices keep?

    • Generally, spices have a shelf life of up to 3 years, but with time, lose their potency. We toast, grind, and blend in small batches by hand to ensure the most robust flavors. We recommend using blends within 6 months. A good, simple test is to smell them. If you do not get a scent,  they are likely past their prime.

  • Do your spices include allergens?

    • Yes. Please refer to each of our labels or product gallery for a complete list of allergens for each of our products. Each jar includes a callout for allergens.

  • How do you source your ingredients and do you add fillers or anti-caking agents?

    • We only work with thoughtfully sourced herbs and spices, blended by hand.  Some blends contain pure ocean salts and others use organic sugars.  Our products do not contain fillers or chemical anti-caking agents.  Some clumping of spices may occur naturally.

  • How do I subscribe to stay up to date on new launches and special offers?

    • You can sign up for our subscriber list to stay updated on new products, special offers, and culinary inspiration. Be sure to check out our social media accounts (Facebook and Instagram) and our Deliciouser Dish for recipes and inspiration.

  • Can I buy your products for wholesale?